Overview
This Privacy Policy explains how ytTXT (“we”, “us”, or “our”) collects, uses, and shares information about you when you use our website and services (the “Service”).
Information We Collect
- Account Information: Email address and profile details used to create and authenticate your account.
- Service & Usage Data: Video links and metadata you submit, job identifiers and statuses, transcripts and derived artifacts, usage metrics (e.g., minutes consumed), and settings.
- Payment & Purchases: Interactions with our payment processor (e.g., customer identifier, purchase records). We do not store full payment card numbers on our servers.
- Cookies & Local Storage: Minimal cookies such as authentication status/token and UI preferences (e.g., sidebar state).
- Analytics: Limited analytics information (e.g., page views, referrers, device attributes) to improve the Service.
How We Use Information
- Authenticate users and operate the Service.
- Process videos, generate transcripts, and deliver outputs.
- Manage credits, purchases, and billing records.
- Monitor, maintain, and improve performance and security.
- Communicate with you about updates, promotions, and support.
- Comply with legal obligations and enforce our Terms.
AI-Assisted Processing
Parts of the Service use AI-assisted processing to analyze content (for example, to correct transcription errors or enrich keywords). We may use trusted service providers to facilitate such processing. Outputs may be imperfect; please review before relying on them.
Marketing Communications
We may send you marketing emails about new features, promotions, and updates. You can opt out at any time by following the unsubscribe instructions in the emails or contacting us at support@yttxt.com.
Cookies
We use minimal cookies necessary to operate the Service (for example, authentication status and certain UI preferences). Because we use only essential or strictly necessary cookies and limited analytics, we do not present a cookie banner at this time.
Sharing of Information
- Service Providers: We use third parties for hosting, storage, authentication, payments, analytics, and AI-assisted processing. These providers process data on our behalf under appropriate safeguards.
- Legal & Safety: We may disclose information to comply with law, protect rights, or respond to lawful requests.
- Business Transfers: In connection with a merger, sale, or similar transaction, information may be transferred as permitted by law.
We do not sell your personal information.
Security
We use reasonable technical and organizational measures designed to protect information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain account, purchase, and operational records as needed for legal, accounting, and business purposes. Service artifacts (such as transcripts and related files) may be stored for operational needs; administrative deletion of a job may not automatically remove related storage artifacts. We periodically review retention practices and delete or de-identify data when no longer necessary.
Your Choices & Rights
You may request access, correction, or deletion of your personal information, subject to applicable law. To make a request, contact support@yttxt.com.
International Transfers
We may process and store information in the United States and other countries where our service providers operate. By using the Service, you consent to such transfers.
Children's Privacy
The Service is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can take appropriate action.
Changes to this Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify you by reasonable means. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.
Contact Us
Questions about this Privacy Policy? Please reach out via the contact options provided on our website.